We’d love to hear from you
Contact Golden Hour Now
Questions, feedback, or partnership ideas? Send us a message below or email us at customerservice@goldenhournow.com.
More ways to reach us
We built Golden Hour Now with a strong belief that photography is as much about community as it is about light. While the form below is the fastest way to get a reply, we understand that some requests need a bit more context. Below you’ll find additional contact details and guidance on how to direct your query so it reaches the right person. Our mission is to make golden‑hour planning effortless, and that extends to clear communication. Feel free to reach out whether you’re a beginner with a question, a seasoned pro with feedback, or a journalist looking to learn more about what we do.
No mailing address: We currently do not have a physical mailing address. Please contact us via the form below or by email.
No phone support: At this time we do not offer phone support. For urgent matters—including press deadlines or partnership opportunities—please reach us via email so we can respond promptly.
Support & feedback: We welcome all sorts of feedback—from bug reports and feature requests to stories about how Golden Hour Now helped you nail a once‑in‑a‑lifetime shot. When submitting feedback, please include as much detail as possible: your operating system, browser, location (city), and the exact steps you took. Screenshots or error messages are also incredibly helpful. Our engineers review every piece of feedback to prioritise improvements. For educational requests, club workshops, or classroom use, tell us about your group size and goals so we can tailor our response. We love hearing from educators and often provide complimentary tutorials or custom slide decks.
Partnerships & press: Golden Hour Now partners with photographers, camera manufacturers, and tourism boards to create localized guides, sponsored content, and research projects. If you’re interested in collaborating, email our partnerships desk at partnerships@goldenhournow.com with a brief description of your idea, timeline, and budget (if applicable). Journalists and media outlets can request interviews, quotes, or high‑resolution images by emailing press@goldenhournow.com. Please include your publication, story angle, and deadline. We value accurate representation and are happy to fact‑check any technical claims before publication.
Response times & privacy: We strive to reply to all messages within two business days, though response times may be longer during peak shooting season or when we’re traveling for field tests. Your patience is appreciated. For your privacy, do not send personal information such as home addresses or sensitive data via unsecured email. Our privacy policy details how we handle and store contact data; we only use your information to respond to your enquiry and never share it with third parties without your consent. If your message concerns data privacy, include “Privacy” in the subject line so it gets flagged appropriately.